A bit confusing but we managed to figure it out In this case though, they were pretty open about the fact that they did markup the prices. Again, we first tried to call them as a customer to see what they’d tell us. Our discoveries didn’t stop there! Next, we tried contacting RunningMan. Other delivery services like RunningMan use a similar commission system too For restaurants that have no brand, and sub-RM10 meals, FoodPanda will markup the prices by themselves.For less-famous branded restaurants, restaurants have to raise their prices to compensate for the 30% commission.The restaurants are charged 30% commission but their margins and volume allow for it. For famous branded restaurants, prices are not increased.He told us there were three categories for partnering with restaurants: We also managed to speak to an ex-employee of FoodPanda (who chose to remain anonymous), who confirmed that their services do increase the prices of some foods from some restaurants. She explained that for some restaurants, FoodPanda charges them a 30% commission, so the restaurants have to markup their prices for the website. What FoodPanda won’t tell you is that they add 30% to the price.” – supervisor of a Thai restaurant. So we called a Thai restaurant in KL, and spoke to the person in charge, asking her about the price discrepancy. Something still smelt fishy though… (and it’s not the food) Win tickets to the premiere of #WarForThePlanetMY! Click here for more info. basically means the food prices in some restaurants are changed, while the food prices in other restaurants are not.some restaurants have price discrepancies, while others don’t.eg.: the BBQ chicken at TGIF is originally sold at RM40.70 in the restaurant, while it is listed on the delivery service website for RM36.30.there are some listed prices that are cheaper than the prices in the actual restaurant menu.sometimes one item in a restaurant has a price change, while another item in that same restaurant does not have a price change.eg.: in a café in Penang, the price of a curry puff increases by RM1.50, while the price of a serving of fries in that same restaurant increases by only RM0.60.different items under the same restaurant have different price changes.Here are the main things we noticed about the price differences: This is where things get even weirder, because as we were digging, the things we noticed just didn’t make sense. Ok but if you’re living in Penang, why would you want to get food delivery when you have this? Image from
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